{"id":2141,"date":"2024-03-26T14:37:59","date_gmt":"2024-03-26T13:37:59","guid":{"rendered":"https:\/\/onecinema.de\/?p=2141"},"modified":"2025-11-24T10:46:19","modified_gmt":"2025-11-24T09:46:19","slug":"neue-premium-hotline-nummer","status":"publish","type":"post","link":"https:\/\/onecinema.de\/en\/news\/neue-premium-hotline-nummer\/","title":{"rendered":"New premium hotline number"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2141\" class=\"elementor elementor-2141\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49921c58 e-flex e-con-boxed e-con e-parent\" data-id=\"49921c58\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3105ee71 elementor-widget elementor-widget-text-editor\" data-id=\"3105ee71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/onecinema.de\/wp-content\/uploads\/2024\/03\/onecinema-support-neues-premium-2024-SHK-1024x576.png\" alt=\"\" class=\"wp-image-2142\" srcset=\"https:\/\/onecinema.de\/wp-content\/uploads\/2024\/03\/onecinema-support-neues-premium-2024-SHK-1024x576.png 1024w, https:\/\/onecinema.de\/wp-content\/uploads\/2024\/03\/onecinema-support-neues-premium-2024-SHK-500x281.png 500w, https:\/\/onecinema.de\/wp-content\/uploads\/2024\/03\/onecinema-support-neues-premium-2024-SHK-768x432.png 768w, https:\/\/onecinema.de\/wp-content\/uploads\/2024\/03\/onecinema-support-neues-premium-2024-SHK-18x10.png 18w, https:\/\/onecinema.de\/wp-content\/uploads\/2024\/03\/onecinema-support-neues-premium-2024-SHK.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a0ceaa e-flex e-con-boxed e-con e-parent\" data-id=\"0a0ceaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-109c2f9 elementor-widget elementor-widget-text-editor\" data-id=\"109c2f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are delighted to inform you that as part of our rebranding, we have made some improvements that will further optimize your support experience.<\/p>\n<h3><br \/>New hotline number:<\/h3>\n<p>Our exclusive Premium Support Hotline is now available to you on the number<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f889bbd e-flex e-con-boxed e-con e-parent\" data-id=\"f889bbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cce42c elementor-widget elementor-widget-button\" data-id=\"7cce42c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/+49%209324%2088%2099%20897\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">+49 9324 88 99 897<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43198c1 e-flex e-con-boxed e-con e-parent\" data-id=\"43198c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1f7262 elementor-widget elementor-widget-text-editor\" data-id=\"c1f7262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please use from now on\u00a0<u>only this new number<\/u>.<\/p>\n<p>The telephone service is available to all our customers who have booked Premium Support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eefa90f e-flex e-con-boxed e-con e-parent\" data-id=\"eefa90f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a277c3c elementor-widget elementor-widget-text-editor\" data-id=\"a277c3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>First-class support:<\/h4>\n<p><br \/>Our dedicated support team is at your disposal from <br \/><strong>Monday to Friday between 10:00 and 18:00<\/strong> <br \/>both by telephone and in writing.<\/p>\n<p>If our team is not immediately available, you can leave us a voice message with your name, telephone number and your request at any time. <br \/>We will then get in touch with you immediately.<\/p>\n<p>Emergency hotline: <br \/><strong>Mon-Fri, 6 p.m. - 10 p.m. Sat-Sun, 10 a.m. - 10 p.m.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ebbc20 e-flex e-con-boxed e-con e-parent\" data-id=\"8ebbc20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2938de5 elementor-widget elementor-widget-text-editor\" data-id=\"2938de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Note:<\/h4>\n<p>The above telephone number is exclusively for Premium Support customers. For general support inquiries, you can only contact our support team by e-mail<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57b947f e-flex e-con-boxed e-con e-parent\" data-id=\"57b947f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6b5a98 elementor-widget elementor-widget-text-editor\" data-id=\"c6b5a98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our aim is to offer you the best possible support so that you can concentrate fully on what really matters: Focus on Entertainment.\u00a0<\/p>\n<p><strong>Your OneCinema Premium Support Team<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b967136 e-flex e-con-boxed e-con e-parent\" data-id=\"b967136\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d94e2 elementor-post-navigation-borders-yes elementor-widget elementor-widget-post-navigation\" data-id=\"d9d94e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-navigation.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-post-navigation\" role=\"navigation\" aria-label=\"Post Navigation\">\n\t\t\t<div class=\"elementor-post-navigation__prev elementor-post-navigation__link\">\n\t\t\t\t<a href=\"https:\/\/onecinema.de\/en\/news\/aus-eikona-cinema-wird-one-cinema-2\/\" rel=\"prev\"><span class=\"post-navigation__arrow-wrapper post-navigation__arrow-prev\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-left\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.7 239l136-136c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9L127.9 256l96.4 96.4c9.4 9.4 9.4 24.6 0 33.9L201.7 409c-9.4 9.4-24.6 9.4-33.9 0l-136-136c-9.5-9.4-9.5-24.6-.1-34z\"><\/path><\/svg><span class=\"elementor-screen-only\">Prev<\/span><\/span><span class=\"elementor-post-navigation__link__prev\"><span class=\"post-navigation__prev--label\">Voriger<\/span><span class=\"post-navigation__prev--title\">New brand identity for an internationally expanding company<\/span><\/span><\/a>\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-post-navigation__separator-wrapper\">\n\t\t\t\t\t<div class=\"elementor-post-navigation__separator\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-post-navigation__next elementor-post-navigation__link\">\n\t\t\t\t<a href=\"https:\/\/onecinema.de\/en\/news\/gdc-technology-und-onecinema-schliessen-integration-der-zentralisierten-wiedergabetechnologie-ab\/\" rel=\"next\"><span class=\"elementor-post-navigation__link__next\"><span class=\"post-navigation__next--label\">N\u00e4chster<\/span><span class=\"post-navigation__next--title\">GDC &amp; OneCinema integrate centralized streaming<\/span><\/span><span class=\"post-navigation__arrow-wrapper post-navigation__arrow-next\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><span class=\"elementor-screen-only\">Next<\/span><\/span><\/a>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We are pleased to announce that as part of our rebranding, we have made some improvements that will further optimize your support experience.<\/p>","protected":false},"author":4,"featured_media":2184,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-2141","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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