EIKONA Cinema Solutions becomes OneCinema

New premium hotline number

Schwarzach am Main, Germany 26.03.2024

We are delighted to inform you that as part of our rebranding, we have made some improvements that will further optimize your support experience.

New hotline number:

Our exclusive Premium Support Hotline is now available to you on the number

Please use from now on only this new number.

The telephone service is available to all our customers who have booked Premium Support.

First-class support:

Our dedicated support team is at your disposal from
Monday to Friday between 10:00 and 18:00
both by telephone and in writing.

If our team is not immediately available, you can leave us a voice message with your name, telephone number and your request at any time.
We will then get in touch with you immediately.

Emergency hotline:
Mon-Fri, 6 p.m. - 10 p.m. Sat-Sun, 10 a.m. - 10 p.m.


The above telephone number is exclusively for Premium Support customers. For general support inquiries, you can only contact our support team by e-mail

Our aim is to offer you the best possible support so that you can concentrate fully on what really matters: Focus on Entertainment. 

Your OneCinema Premium Support Team